faqs
Yes, please visit our Amazon Store front: www.amazon.co.uk/thegiftedstationeryco where you can purchase our available products individually.
If you’re a trade customer looking to stock our product, then yes please do sign up for an account with us to order online.
Our minimum order value within UK mainland is £100 + VAT. Any orders lower than £200 + VAT will incur a £15 delivery charge.
For Eire, Northern Ireland, Channel Islands & the Scottish Highlands the minimum order is £500 + VAT. *Please note for Eire orders, delivery will be made to a UK Freight Handler and onward shipping & duties will be the responsibility of the customer.
For any other destination, delivery will be made to a UK Freight Handler and onward shipping & duties will be the responsibility of the customer.
These items will remain open orders and dispatched once the products are available, however if you would like to cancel these please do get in touch.
*Please note that we have a minimum dispatch value of £100, if part-dispatch was selected at checkout and the outstanding balance is below this we will be in touch to request this is topped up.
These items will remain open orders and dispatched once the products are available, however if you would like to cancel these please do get in touch.
*Please note that we have a minimum dispatch value of £100, if part-dispatch was selected at checkout and the outstanding balance is below this we will be in touch to request this is topped up.
For trade customers, this is a step you choose when creating an account with us.
Pro-forma: Pay upfront for each order before delivery, once we’ve received payment we will process dispatch which can take 5-7 working days.
If you would like to put your orders on account and pay within 30 days, we will need to carry out a credit check based on the information you completed when creating your account so please ensure this is accurate.
We are unable to accept credit card payments.
To discuss further options please get in touch.
Sometime these might end up in your junk or spam folder so please check this first, but if you still can't find it, please get in touch and we can look into it for you.
Yes, although please note we can only accept orders online in Pound Sterling.
If you are an existing customer and currently order in EUR or USD and would like to order online, you will need to create an additional account with us for GBP orders. You can either do this by creating an online account or by getting in touch with us to discuss.
Yes, each year we produce two new catalogues.
We launch our stationery and lifestyle gifting catalogue around September for the following year.
This is followed by our catalogue of dated product, including calendars, diaries, planners and organisers, around November for the year after next.
To find out more, please contact your sales representative or get in touch.
Yes, we really enjoy the opportunity to get to know the businesses we work with. Please get in touch with your business name and address so we can arrange this for you.
Yes this is something that we already do for a number of customers.
If you would like more information on bespoke products please get in touch to find out more.
Currently, all Gifted products are designed in-house at our design studio based in the beautiful City of Bath. Our products are produced in the Far East by a limited network of suppliers.
Gifted have a huge selection of coordinated products, with up to 30 formats available on selection design collections. To find out more about our product selection, please get in touch or visit our online trade store.
Our gift pens accept standard refills.
Our gift bags are sold in units of 6 for trade customers. We've found this is the most suitable number to ensure you have enough stock without feeling overwhelmed.
You can visit Gifted on stand G15 at Harrogate Christmas & Gift, which takes place in January each year.
Gifted also attend Spring Fair at the NEC in Birmingham every year in February where you can find us in Hall 3 Stand Q15.